Last updated: June 2026 — Stuart Pembridge, Donsgartersnakes
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We aim to respond to all inquiries within 2-3 business days. Please allow extra time during busy periods or public holidays in Australia.
Have a question about one of our pokie reviews? Noticed something we should investigate further? Want to suggest a casino site for us to review? Email us with your inquiry and we'll get back to you as soon as possible. We're always interested in keeping our Australian pokie guides current and comprehensive.
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Please note that Donsgartersnakes cannot assist with individual casino account issues, lost funds, or payout disputes. If you're experiencing problems with a specific online pokie operator, you should:
Our role is to review and inform, not to mediate disputes between players and operators.
If you or someone you know is struggling with gambling, please reach out to Gamblers Help (1800 858 858) or visit www.gamblershelp.com.au for confidential support.